Xplornet High Speed Internet

Xplornet Satellite Internet

Perfect solution for those who need internet at rural or remote location.

  • Download speeds up to 25 Mbps
  • Unlimited Data now available
  • Perfect for off-grid homes
  • Can be installed anywhere!
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Xplornet LTE Internet

Great solutions for customers within range of our network of wireless towers.

  • Download Speeds up to 50 Mbps
  • Unlimited Data now available
  • Perfect for streaming content
  • Not available everywhere
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Xplornet Home Phone

Keep your existing phone number - Switch and save $$$!

  • Unlimited Province-Wide Calls
  • Call Display/Call Waiting
  • Voicemail/Call Forwarding
  • Bundle and save!
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Installation rates and information:

Standard Installation Fees:
  • Satellite Internet: $99.99 plus HST
  • LTE Internet: $49.99 plus HST
Enhanced Installation Fees:
  • Satellite Internet: Contact Us
  • LTE Internet: Contact Us
Contract Terms:
  • Satellite Internet: 1 year
  • LTE Internet: 1 year
  • 30 Day Money Back Guarantee
Activation Fee:
  • $0.00
Data Overage Fee:
  • $4.00 per GB used
Limited State:
  • Data is not billable in this state, however speeds reduced under 1 Mbps until new billing cycle
Speeds Available (subject to change/availability)
  • 5 Mbps
  • 10 Mbps
  • 25 Mbps
  • 50 Mbps (LTE ONLY)

Enhanced Installation and other Fees:

MILEAGE/TRAVEL FEES:
Xplornet only covers the first 50km round trip from our location to yours. Mileage is calculated at $0.65/km. This fee may be waived if there are other customers in the same area getting serviced during the same trip however we may still charge a fee at a reduced rate split amongst customers on the same trip/day. Mileage fees are established to cover expenses such as fuel, travel time, insurance, and maintenance.

ALTERNATIVE TRANSPORTATION:
In order to reach everybody, we sometimes have to travel by other means of transportation such as boat, atv, train, plane, horse, etc. We charge a minimum flat fee of $75.00 plus HST for the first 30 minutes round trip from our vehicle. Anything over 30 minutes there and back is subject to additional hourly fees plus any additional labour required to get our equipment from our vehicle to your location. We do not provide alternative transportation. It is the customer's responsibility to provide a safe and efficient means of transporting the technican(s) and all the equipment to your location and back to the technician's vehicle. Trips such as these require pre-payment in advanced and may be done via Credit Card, E-Transfer, Certified Cheque or Cash.

EXTRA WIRING:
Wiring is covered in the standard installation fees up to 150' for satellite and up to 125' for LTE internet. Should the technician require to run longer or additional wiring, a fee of $1.00 per foot is required and fees are due upon completion of the installation.

SITE SURVEY FEE:
To determine eligibility at your location of a certain service, a site survey may need to be performed. If the technician is able to get the proper signal while there, we will waive a site survey fee however, if the technician cannot obtain minimum operating signals and therefore cannot complete the installation at the time, a fee of no less than $75.00 will be charged and is due before the technician leaves your property. This fee ensures we can continue operating and cover fuel, travel, labour and insurance expenses. Wiring is covered in the standard installation fees up to 150' for satellite and up to 125' for LTE internet. Should the technician require to run longer or additional wiring, a fee of $1.00 per foot is required and fees are due upon completion of the installation.

Keep in mind, you live in a rural and remote location which involves extra driving, extra fuel consumption and resources in order to reach and serve you.

OTHER FEES (Hardware, Repoints, Repairs)
Sometimes, special equipment is required to obtain signal levels which we need to install additional hardware which is not included by Xplornet. This hardware (Tripod, Tower, Extra wiring, etc) will be sold to the customer and must be paid upon completion.

SERVICE/COVERAGE AREAS:

We service the communities below:
Alban, Azilda, Blezard Valley, Britt, Cache Bay, Capreol, Cartier, Chelmsford, Coniston, Copper Cliff, Crystall Falls, Dokis, Dowling, Espanola, Estaire, Falconbridge, Field, French River, Garson, Hagar, Hanmer, Hartley Bay, Killarney, Lavigne, Lively, Markstay, Markstay-Warren, Massey, McKerrow, Milnet, Monetville, Nairn Centre, Naughton, Noelville, Onaping, River Valley, Sables-Spanish River, Sagamok, Sellwood, Spanish, St-Charles, Sudbury, Val Caron, Val Therese, Verner, Wahnapitae, Walden, Walford, Wanup, Webbwood, West Arm, West Nipissing, Whitefish, Whitefish Falls.

We service remote areas under special circumstances. Please contact us to find our if we service your area.

705-662-5555