Xplornet High Speed Internet

4G Satellite Internet

If you live in a rural, off-grid or remote location, Satellite Internet is an option available practically anywhere imaginable.

  • Speeds up to 25 Mbps download
  • Fastest satellite internet available
  • Can be installed anywhere!
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Fixed Wireless LTE Internet

Fixed wireless/LTE is available to those who are within range of our LTE towers.

  • Speeds up to 25 Mbps download
  • Up to 500 GB of data per month
  • Restricted to within 25 KM from towers
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Home Phone Service

Xplornet home phone service is an excellent way to bring telephone service to your rural or off-grid home!

  • Unlimited local calling
  • Feature rich such as Caller ID, Voicemail, Etc
  • Save money and port your old phone number to us
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Standard Installation Fees/Info:

Standard Installation Fees:
  • Satellite Internet: $99.99 plus HST
  • LTE Internet: $49.99 plus HST
Enhanced Installation Fees:
  • Satellite Internet: Contact Us
  • LTE Internet: Contact Us
Contract Terms:
  • Satellite Internet: 1 year
  • LTE Internet: 1 year
  • 30 Day Money Back Guarantee
Activation Fee:
  • $0.00
Data Overage Fee:
  • $4.00 per GB used
Limited State:
  • Data is not billable in this state, however speeds reduced under 1 Mbps until new billing cycle
Speeds Available (subject to change/availability)
  • 5 Mbps
  • 10 Mbps
  • 25 Mbps
  • 50 Mbps (LTE ONLY)

Enhanced Installation and other Fees:

MILEAGE/TRAVEL FEES:
Xplornet only covers the first 50km round trip from our location to yours. Mileage is calculated at $0.65/km. This fee may be waived if there are other customers in the same area getting serviced during the same trip however we may still charge a fee at a reduced rate split amongst customers on the same trip/day. Mileage fees are established to cover expenses such as fuel, travel time, insurance, and maintenance.

ALTERNATIVE TRANSPORTATION:
In order to reach everybody, we sometimes have to travel by other means of transportation such as boat, atv, train, plane, horse, etc. We charge a minimum flat fee of $75.00 plus HST for the first 30 minutes round trip from our vehicle. Anything over 30 minutes there and back is subject to additional hourly fees plus any additional labour required to get our equipment from our vehicle to your location. We do not provide alternative transportation. It is the customer's responsibility to provide a safe and efficient means of transporting the technican(s) and all the equipment to your location and back to the technician's vehicle. Trips such as these require pre-payment in advanced and may be done via Credit Card, E-Transfer, Certified Cheque or Cash.

EXTRA WIRING:
Wiring is covered in the standard installation fees up to 150' for satellite and up to 125' for LTE internet. Should the technician require to run longer or additional wiring, a fee of $1.00 per foot is required and fees are due upon completion of the installation.

SITE SURVEY FEE:
To determine eligibilty at your location of a certain service, a site survey may need to be performed. If the technician is able to get the proper signal while there, we will waive a site survey fee however, if the technician cannot obtain minimum operating signals and therefore cannot complete the installation at the time, a fee of no less than $75.00 will be charged and is due before the technician leaves your property. This fee ensures we can continue operating and cover fuel, travel, labour and insurance expenses. Wiring is covered in the standard installation fees up to 150' for satellite and up to 125' for LTE internet. Should the technician require to run longer or additional wiring, a fee of $1.00 per foot is required and fees are due upon completion of the installation.

Keep in mind, you live in a rural and remote location which involves extra driving, extra fuel consumption and resources in order to reach and serve you.

OTHER FEES (Hardware, Repoints, Repairs)
Sometimes, special equipment is required to obtain signal levels which we need to install additional hardware which is not included by Xplornet. This hardware (Tripod, Tower, Extra wiring, etc) will be sold to the customer and must be paid upon completion.

SERVICE/COVERAGE AREAS:

We service the communities below:
Alban, Azilda, Blezard Valley, Britt, Cache Bay, Capreol, Cartier, Chelmsford, Coniston, Copper Cliff, Crystall Falls, Dokis, Dowling, Espanola, Estaire, Falconbridge, Field, French River, Garson, Hagar, Hanmer, Hartley Bay, Killarney, Lavigne, Lively, Markstay, Markstay-Warren, Massey, McKerrow, Milnet, Monetville, Nairn Centre, Naughton, Noelville, Onaping, River Valley, Sables-Spanish River, Sagamok, Sellwood, Spanish, St-Charles, Sudbury, Val Caron, Val Therese, Verner, Wahnapitae, Walden, Walford, Wanup, Webbwood, West Arm, West Nipissing, Whitefish, Whitefish Falls.

We service remote areas under special circumstances. Please contact us to find our if we service your area.

705-662-5555